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Recognition as Grassroots

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In 2006, the library’s Employee Recognition committee designed a comprehensive recognition program that combines recognition for small acts as well as larger projects. The cornerstone of this program is the Dedicated Deacon. Through a simple web form, library faculty and staff can easily nominate colleagues who go above and beyond the call of duty on a daily basis. Each person who is recognized gets a copy of their recognition and one is randomly drawn from the pool of Dedicated Deacons to be recognized publicly at the monthly staff meeting. All of the year’s Dedicated Deacon nominees are eligible to receive the annual overall Dedicated Deacon of the Year award. This program has been so successful that the University has recently replicated a campus wide version.

In addition to the annual Dedicated Deacon award, the library awards three other annual awards. The Unsung Hero/ine Award is for continual and effective fulfillment of obligations to the mission of the Library for someone not commonly recognized as doing so, the Helping Hand Award for someone who has gone out of his or her way to help a fellow ZSR Library employee in a unique situation of unusual stress, and the Employee of the Year award for continued exemplary service to the Library’s mission. The Employee of the Year is then nominated for the campus employee of the year award if eligible, and the Employee Recognition Committee seeks out potential national awards for the employee’s field and nominates the candidate as appropriate.

These internal awards create an environment in which everyone knows the work they do will be recognized. This helps create a compelling culture to recruit and retain librarians and staff who come from a variety of backgrounds. These programs are simple to administer and easy to replicate, as illustrated by the adoption of the Dedicated Deacon by the University. It also provides a framework by which ZSR Library is able to share some of the innovative work of its employees with the larger library world.


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